Insurers Raise Property Claims Satisfaction Ratings by 11 Points
Fewer storms in 2014 allowed insurers to apply the lessons learned in previous major catastrophes to their non-catastrophe claims, and the results are paying off, according to the J.D. Power 2015 Property Claims Satisfaction Study. The increased focus allowed insurers to raise property claims satisfaction by 11 points (on a 1,000-point scale) from 840…