Consumer needs drive our markets and are the highest priority of our member companies.  Because insurance is so critical to protecting your home, vehicles and family members, you need to know as much as possible about your options when purchasing a policy.  Consumer Corner is a place where you can find information about your insurance options, and read about insurance issues tailored to help you become a better educated policyholder.

CONSUMER RESOURCES
CONSUMER NEWS

CFO Patronis’ Insurance Consumer Helpline Recovers More Than $9 Million for Floridians in Third Quarter of 2017

For Immediate Release: October 25, 2017 Contact: Ashley Carr (850) 413–2842     TALLAHASSEE, Fla. – Florida’s Chief Financial Officer Jimmy Patronis today announced that assistance provided to Floridians by insurance specialists working Florida’s insurance consumer helpline (1-877-MY-FL-CFO) led to the recovery of nearly $9.3 million in the third quarter of 2017. Recoveries included insurance…

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CFO Patronis Deploys Insurance Experts to the Florida Keys

For Immediate Release: October 12, 2017   Contact: Ashley Carr (850) 413–2842   CFO Patronis Deploys Insurance Experts to the Florida Keys   TALLAHASSEE, Fla. – Chief Financial Officer Jimmy Patronis today announced that the Department of Financial Services is sending insurance specialists to the Florida Keys to assist with the handling of Hurricane Irma…

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Consumer Advocates: Don’t let contractors handle insurance claims

By Troy Kinsey, Capitol Bureau Reporter Last Updated: Wednesday, September 20, 2017, 7:11 PM EDT TALLAHASSEE —  As a potentially long and arduous insurance claims process begins for hundreds of thousands of Floridians with property damaged by Hurricane Irma, consumer advocates are warning homeowners against allowing contractors to handle their claims through a relatively obscure process known as assignment of…

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CONSUMER ALERT: Know What You Are Signing for Repairs After Hurricane Irma

For Immediate Release: September 18, 2017   Contact: Amy Bogner/Karen Kees (850) 413-2515 press@floir.com   CONSUMER ALERT: Know What You Are Signing for Repairs After Hurricane Irma   Tallahassee, Fla. – Insurance Commissioner David Altmaier is encouraging Floridians who are now dealing with the aftermath of Hurricane Irma and assessing damage to their homes and…

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CONSUMER ALERT: FEMA/NFIP Announce Enhanced Claims Filing Process for Flood Insurance Policyholders Affected by Hurricane Irma

For Immediate Release: September 15, 2017 Contact: Amy Bogner/Karen Kees (850) 413-2515 press@floir.com CONSUMER ALERT: FEMA/NFIP Announce Enhanced Claims Filing Process for Flood Insurance Policyholders Affected by Hurricane Irma Tallahassee, Fla. – The Florida Office of Insurance Regulation is sharing guidance issued by the Federal Emergency Management Agency (FEMA) addressing the claims process for its…

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How Florida Saved Taxpayers

Barry Gilway, CEO of Citizens Property Insurance Corp., in Miami, Fl., Sept. 6. PHOTO: LYNNE SLADKY/ASSOCIATED PRESS By Wall Street Journal The Editorial Board Sept. 12, 2017 7:17 p.m. ET These columns are often critical of government, especially when public officials put taxpayers on the hook for future risks. Think Fannie Mae, or federal flood insurance. So…

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Florida on Alert for AOB Abuse as Irma Recovery Begins

September 13, 2017 By Amy O’Connor, Insurance Journal   As Florida residents return home after being evacuated by Hurricane Irma, the pressure is on the insurance industry to keep a bad situation regarding assignment of benefits abuse in the state from getting worse.   Florida regulators, carriers, industry trade groups and lawmakers are all echoing…

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PHOTO AND VIDEO RELEASE: CFO Patronis Tours Hurricane Irma Damage In Hillsborough County

For Immediate Release: September 13, 2017   Contact: Ashley Carr (850) 413–2842 PHOTO AND VIDEO RELEASE: CFO Patronis Tours Hurricane Irma Damage In Hillsborough County                 Click HERE to watch the full video.   TAMPA, Fla. – On Tuesday, CFO Jimmy Patronis toured impacts of Hurricane Irma in Hillsborough County with Hillsborough County Fire Rescue…

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Insurers beg customers not to sign over claims rights after Hurricane Irma

Ron Hurtibise Sun Sentinel  September 10, 2017 Number two on the list of what insurance companies are most afraid of right now — after billions of dollars in Hurricane Irma claims — are armies of contractors and attorneys swelling those claims by billions of dollars more. In South Florida, insurers have been raising rates for several years…

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